SecurityBoat Managed Services
When it's live, you don't want to start from zero.
SecurityBoat's Incident Response team responds to active breaches, ransomware, and fraud — and because DRP and ASM are already watching your brand and your infrastructure, a response engagement typically starts with evidence already in hand, not a blank incident report.
Not a module — a team on call
An active incident isn't something a dashboard resolves; it needs people making judgment calls under pressure, fast. SecurityBoat's Incident Response service puts that team on call — forensics, containment, communications, and regulatory-reporting experience together — engaged the moment something moves from “finding” to “this is happening right now.”
The response lifecycle
A defined process, not an improvised one.
- 01
Preparation
Before anything happens: response playbooks, defined escalation paths, and a clear understanding of your environment, built ahead of time rather than during the incident itself.
- 02
Detection & triage
Confirm what's actually happening and how bad it is. This is often the fastest phase for a TriNetra client, because DRP may already have flagged the phishing clone, leaked credential set, or leak-site mention that turned into the incident, and ASM already has an asset inventory of what's exposed.
- 03
Containment
Stop the bleeding: isolate affected systems, revoke compromised credentials, and cut off the attacker's access without destroying evidence needed for the next phase.
- 04
Eradication
Remove the actual cause — the backdoor, the malicious account, the vulnerable configuration — not just the symptom that got noticed.
- 05
Recovery
Bring systems back online deliberately, verified clean, with monitoring tightened around whatever the entry point was.
- 06
Post-incident review & reporting
A full post-mortem, plus whatever regulatory notification your framework requires (RBI, SEBI, IRDAI, or CERT-In reporting obligations, depending on sector) — closing the loop instead of leaving it as an internal Slack thread.
Where the evidence comes from
Clients running TriNetra don't start an incident cold.
DRP's alert stream and ASM's asset inventory often provide the first signal and the earliest evidence trail. Once the incident closes, Continuous Controls Validation's compliance reporting and Trust Center's governed document sharing carry the paper trail forward into whatever audit or regulatory review follows.
What's included
What comes with the engagement.
- On-call response team for active incidents — breach, ransomware, fraud, and brand-impersonation escalations.
- A defined six-phase response process, not an improvised one.
- Direct use of existing DRP and ASM evidence, so response starts from what's already known.
- Regulatory-reporting support aligned to RBI/SEBI/IRDAI/CERT-In obligations, depending on sector.
- A closing report that feeds straight into Continuous Controls Validation and Trust Center for audit and customer-facing follow-up.
Response-time SLAs and team sizing are scoped per retainer or per incident.
Before you need it
Have a response plan before you need one.
Whether you're setting up a retainer or responding to something happening right now, tell us where you stand. If you're already running DRP or ASM, we start with the evidence they've already collected.